Sell the hole, not the drill.
A million quarter-inch drills were sold last year, not because people wanted quarter-inch drills, but because they wanted quarter-inch holes.
Words by Leo MacGivena
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This page is auto-translated from /nishio/ドリルではなく穴を売れ. If you looks something interesting but the auto-translated English is not good enough to understand it, feel free to let me know at @nishio_en. I'm very happy to spread my thought to non-Japanese readers.